shipping & returns
All orders are processed upon receipt. We try our best to get orders out immediately but please allow up to 3 business days for processing. Processing and shipping time estimates do not account on holidays. Packages will be shipped in the order they are received.
INCORRECT SHIPPING INFORMATION
We are not responsible for packages delivered incorrect due to incorrect shipping information provided by the customer at the time the order is processed. Please also remember that you are responsible for return shipping charges
return & exchange policy
We truly hope that your are 100% happy with your BELLA LASHES!
Due to sanitary/health reasons, lashes are not eligible for refunds or exchanges. If your items are defective you must notify us WITHIN THE FIRST 48 HOURS of receiving your lashes to be eligible for a refund/exchange. Customer is responsible for return shipping.
When returning, we recommend using a traceable service such as USPS flat-rate shipping. Please also remember that you are responsible for return shipping charges. Keep your tracking information available in case it is needed.
Sale items (NON RETURNABLE NO EXCEPTIONS) FINAL SALE items include anything On Sale or promotional code.